Food for thought.
Plastic and Infrared Heaters. Is a plastic housed heater really safe? As I have mentioned before, I have personally seen a melted plastic infrared heater. Eventhough you can save some money in the short run with a plastic housed heater, is it worth it? I just would not feel safe personally. Could it be also giving out toxicity from its’ warmth? If you know the answer to this please inform me.
Fancy digital displays and remote controls. Is it just another thing to go wrong? Now this is another thing that would concern me. At first you could easily get caught up in fancy features. Have we become that lazy? After all if they don’t have a remote and digital display, they have a thermostat. So is it really that useful?
One must really ponder this digital display and remote option. Is it likely more to go wrong after a period of time? Is it an expensive repair? What happens after the warranty is over? This is certainly something to consider. As an example my TV remote is on the brink after only 3 years. So I know they can fail. I have actually read stories of people who received units with these devices that had failure with in a week or so.
Now this I find interesting. I was sales rep for a company that was a chip broker. And what these chip brokers would do is buy up chips for computers, cell phones, digital displays, well you get the point. They would buy them when they felt it was near the time that the chip manufacturers would stop making them. Hense, making prior devicese obsolete. Then they would stash them away until the manufacturer ended the chip and created a new one. At that point they would raise the price so high it was unbelievable.
So my question is this. What happens on the digitally displayed, remote controlled heaters after a few years down the road when the chip changes and the heater manufacturer changes its product to the next advanced chip. What happens to your heater if it breaks down at this point?
Before, I thought about this digital and remote option that actually caused me to wonder, “why does our Solar Comfort not have this fancy stuff! However, I thought deeper, out of the box if you will. Now I think way different. What I personally like about Solar Comfort is simplicity. Just simple, no fancy electronics. Just a reliable, safe and effective heating product with little to go wrong.
I have tried to get an accurate answer as to when Edenpure started making their heaters. Unfortunately I can’t get an answer. So if you know please inform me.
I called Edenpure yesturday and I could not believe the hassles just to talk to someone. First thing I had to give my address and then they wanted my first name and last name. I had not even mentioned I wanted a unit at this point. So I said, my first name is all I want to give for now. They said they can not move forward or talk unless I gave my last name. No budge. So I just gave a generic last name as I don’t feel my last name was necessary.
Finally they were satisfied with the last name. I asked when Edenpure began to make and sell their heaters. The rep. says, “the technology has been around for over 25 years”. So I said no I am wondering when Edenpure began selling and making them. They would not answer the question. I asked if there was someone I could talk to that could help me with this question. The rep said no. No number to anyone or anywhere that I could be led to for this. Hmmm!
Well first off, the technology that has been around for about 25 years is Solar Comforts. Solar Comfort has been around for 25+ years, they are the original. Second, none of the others use this 25+ year technology, they use quartz tubes in coffee can style canister heat chambers. Not the same! As you may have seen my mention of before, Solar Comfort made the mistake back in 1999 to 2000 by trying the quartz system. However, it was a bad choice and they went back to the infrared lamps that worked and was the safest.
So if you have an answer as to when Edenpure began selling their heaters, I would be interested in finding this out.
Last year (2007), we had an elderly customer’s on in law purchase a Solar Comfort Infrared Heater from us. His story was quite interesting. He had an EdenPure infrared heater for just three months and it broke down. He then got it replaced and ran it for a short period of time before he had a new issue. While his son in law and daughter were visiting him, the son in law smells plastic burning and looks over to see the Edenpure case melting and smoking. Really! I have the Polaroid image of it.
Polaroid of Inspired American's customer's EdenPure Melted. Copyright (c) Image Inspired American. Image taken 12/2007 Do Not Copy Property of IA.
He called Edenpure for the warranty and he just made his 1 year warranty by 1 week. Last year Eden pure only had a one year warranty but has changed to the standard 3 year that most others offer. Even though he got it replaced (I am sure Edenpure did not want that case going into the hands of competition), he still purchased a Solar Comfort because he lost trust in the Edenpure after this experience.
The bottomline, his confidence is with his well performing and safe Solar Comfort Infrared heater. His Edenpure is not being used as he is afraid of it melting again.
Personally I would be concerned about a plastic case as well. Plastic and heat just does not seem to go together.
Thank you for taking the time to visit the site. The site and the blog is being developed to give the differences between the infrared heaters on the market today. I am sure you will find it obvious at this point that we favor the Solar Comfort.
However, even if you decide to go with a competitors product, I am confident you will have much more information to base your decision on.
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