Food for thought.
Plastic and Infrared Heaters. Is a plastic housed heater really safe? As I have mentioned before, I have personally seen a melted plastic infrared heater. Eventhough you can save some money in the short run with a plastic housed heater, is it worth it? I just would not feel safe personally. Could it be also giving out toxicity from its’ warmth? If you know the answer to this please inform me.
Fancy digital displays and remote controls. Is it just another thing to go wrong? Now this is another thing that would concern me. At first you could easily get caught up in fancy features. Have we become that lazy? After all if they don’t have a remote and digital display, they have a thermostat. So is it really that useful?
One must really ponder this digital display and remote option. Is it likely more to go wrong after a period of time? Is it an expensive repair? What happens after the warranty is over? This is certainly something to consider. As an example my TV remote is on the brink after only 3 years. So I know they can fail. I have actually read stories of people who received units with these devices that had failure with in a week or so.
Now this I find interesting. I was sales rep for a company that was a chip broker. And what these chip brokers would do is buy up chips for computers, cell phones, digital displays, well you get the point. They would buy them when they felt it was near the time that the chip manufacturers would stop making them. Hense, making prior devicese obsolete. Then they would stash them away until the manufacturer ended the chip and created a new one. At that point they would raise the price so high it was unbelievable.
So my question is this. What happens on the digitally displayed, remote controlled heaters after a few years down the road when the chip changes and the heater manufacturer changes its product to the next advanced chip. What happens to your heater if it breaks down at this point?
Before, I thought about this digital and remote option that actually caused me to wonder, “why does our Solar Comfort not have this fancy stuff! However, I thought deeper, out of the box if you will. Now I think way different. What I personally like about Solar Comfort is simplicity. Just simple, no fancy electronics. Just a reliable, safe and effective heating product with little to go wrong.
Last year (2007), we had an elderly customer’s on in law purchase a Solar Comfort Infrared Heater from us. His story was quite interesting. He had an EdenPure infrared heater for just three months and it broke down. He then got it replaced and ran it for a short period of time before he had a new issue. While his son in law and daughter were visiting him, the son in law smells plastic burning and looks over to see the Edenpure case melting and smoking. Really! I have the Polaroid image of it.
Polaroid of Inspired American's customer's EdenPure Melted. Copyright (c) Image Inspired American. Image taken 12/2007 Do Not Copy Property of IA.
He called Edenpure for the warranty and he just made his 1 year warranty by 1 week. Last year Eden pure only had a one year warranty but has changed to the standard 3 year that most others offer. Even though he got it replaced (I am sure Edenpure did not want that case going into the hands of competition), he still purchased a Solar Comfort because he lost trust in the Edenpure after this experience.
The bottomline, his confidence is with his well performing and safe Solar Comfort Infrared heater. His Edenpure is not being used as he is afraid of it melting again.
Personally I would be concerned about a plastic case as well. Plastic and heat just does not seem to go together.
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